Your personal information matters to us. This page gives you a clear, transparent overview of how Winz collects, stores, and protects your data.
Here's a quick overview of the key pillars of Winz's Privacy Policy — because protecting your data is our top priority.
Welcome to Winz. This Privacy Policy applies to all users of the Winz platform. By visiting the Winz site, registering an account, or using any of our services, you are considered to have fully accepted this Privacy Policy.
We believe transparency is the foundation of trust. That's why every step we take with your data is openly outlined in this policy. This policy applies to all Winz products and services — including Sports Betting, live betting, casino games, virtual sports, and the mobile application.
Important: This Privacy Policy was prepared in Bengali. In the event of any dispute with Winz, the Bengali version shall be considered the authoritative text.
Winz may update this privacy policy from time to time. You will be notified of any changes via your registered email or through an in-platform notice. Continued use of the platform after changes takes effect will be considered acceptance of the updated policy.
Winz collects only the data strictly necessary to provide its services. We never collect irrelevant or excessive information.
| Data Type | Collection Methods | Mandatory |
|---|---|---|
| Name & Identity | Registration Form | Yes |
| Contact Information | Registration Form | Yes |
| KYC Documents | Document Upload | For Withdrawals |
| Device Information | Automatic | Yes |
| Cookie Data | Browser | Partially Optional |
Winz uses your data for specific and lawful purposes only. Any use of your data must be stated in this policy beforehand. We will never use your data for purposes not mentioned here.
Marketing Communications: Winz will not send you marketing messages without your consent. You can opt out of marketing emails or SMS at any time from your account settings.
Winz never sells your personal information to third parties for commercial purposes under any circumstances. However, limited data may be shared with trusted partners where necessary to deliver our services.
Our Policy: Strict Data Protection Agreements (DPAs) are in place before any data is shared with third parties. Partners may only use the data provided for its specified purpose.
Winz uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.
Non-essential cookies can be disabled from your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.
Winz does not retain data longer than necessary. Retention periods depend on the type of information and applicable legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | AML Compliance |
| Support Chat | 3 years | Dispute Resolution |
| Marketing Data | Until consent is withdrawn | Consent-Based |
| Log Files | 12 months | Security Analysis |
Once the applicable retention period expires, data is securely deleted or anonymized. The deletion process follows international standards (NIST 800-88).
Winz protects your data using industry-leading security technology. Our security team monitors systems 24/7.
In the Event of a Data Breach: In the event of a security breach, we will notify affected users within 72 hours and take swift remedial action.
Winz fully respects your data rights. You can exercise any of the following rights at any time.
Winz strictly prohibits anyone under 18 from using the platform. Age is verified at registration and confirmed through ID checks during the KYC process.
Winz never knowingly collects personal information from anyone under 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.
If you believe a minor has opened a Winz account without your knowledge, please contact us immediately at support@winz.bioto get in touch.
A Note for Parents: Use parental control software to keep children away from online gaming. Winz is committed to promoting responsible gaming.
Winz reserves the right to update this Privacy Policy at any time. Changes may be prompted by the introduction of new services, legal updates, or security improvements.
Previous versions are kept in our archive. You can request access to an older version at any time through the support team.
For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection Team directly.
To request account deletion, data export, or information corrections, send a request from your registered email to our support email. Requests will be processed after identity verification.
As a Winz user, you can exercise the following rights at any time, free of charge.
Enjoy betting in a safe environment. At Winz, your data is secure, transactions are transparent, and the experience is reliable.